Every design is currently available for:

• iPhone 13 Pro, 14 Pro, 15 Pro, 16 Pro and 17 Pro
• Samsung Galaxy Z Fold 7

Choose your device from the dropdown on the product page. Each case is cut for that exact model, with openings matched to its camera, ports and buttons.

No. Pro, Pro Max and standard iPhones are different sizes with different camera layouts, even within the same generation. We currently make Pro models only. Please check your exact model before ordering — a case for the wrong model won't fit.

On an iPhone, go to Settings → General → About, where the model name is shown at the top. On a Samsung Galaxy, go to Settings → About phone. If you're still unsure, email us your model and we'll confirm whether we have a case for it.

Flexible TPU (thermoplastic polyurethane). It's slim, soft to the touch, and absorbs everyday knocks. The case has a raised lip around the screen and camera so neither sits flat on a table.

We don't claim drop ratings or protection standards we haven't tested for. If you need heavy-duty protection for work or sport, a rugged case is the better choice.

Yes, standard wireless charging works straight through the case. Our cases are not sold as MagSafe-compatible, so magnetic accessories may not attach.

The artwork is printed into the case and sealed, so it holds up well to everyday use. Like any printed case, the edges can show wear over time if the phone is regularly rubbed against keys or rough surfaces. Wipe it clean with a damp cloth and avoid solvents.

Yes. Every design on our site is our own — no stock patterns, no borrowed characters, no logos belonging to anyone else.

Yes, if it hasn't shipped yet. Email contact@flexxcases.com as soon as possible with your order number — especially if you've picked the wrong device model. Once an order is dispatched we can't change it, but you can return it once it arrives.

Processed in 1–3 business days, delivered in 7–15 — most orders arrive within 2–4 weeks. Flat $5 US shipping, free on orders $50 and up, tracked. No customs charges on delivery — duties are included in the price. Returns accepted within 30 days of delivery on unused items in original packaging, no restocking fee. Damaged or incorrect items are replaced or refunded in full at our cost.

Full details in our Shipping Policy and Returns & Refunds Policy.

Orders are processed within 1–3 business days and delivered in a further 7–15 business days. Most arrive within 2–4 weeks of ordering.

A flat $5, and free on orders of $50 and up. The exact amount is shown at checkout before you pay.

Within the United States only — all 50 states. We can't currently ship to addresses outside the US, or to APO, FPO or DPO military addresses.

Every order is dispatched by our fulfilment partner and tracked from the moment it ships. That's why delivery takes longer than a big-box retailer — we'd rather tell you upfront.

No. Every order ships Delivered Duty Paid, which means any import duty or customs charge is paid by us and already included in the price you see at checkout. You will never be asked for extra money before your parcel is released.

If a carrier ever contacts you asking for payment on a parcel from us, don't pay it — email contact@flexxcases.com and we'll sort it directly with them.

You'll get an email with a tracking link as soon as your parcel ships. Allow up to 5 business days after dispatch for tracking to start updating — parcels often sit still for a few days early in transit. That's normal.

Usually not. Gaps of several days are normal on this route. If tracking hasn't moved for 15 business days, email us and we'll investigate with the carrier.

If it's been more than 20 business days since you ordered, email us with your order number. We'll open a carrier investigation, and if the parcel is confirmed lost we'll send a replacement or refund you in full — your choice.

Check with neighbors, your mailbox, and any safe place first, then contact us within 7 days of the delivery date. We'll investigate with the carrier and sort it with a replacement or refund.

30 days from delivery, on unused cases in their original packaging. No restocking fee.

Email contact@flexxcases.com or use the form on our Contact page. Include your order number, the case, and the reason. We'll reply within 1 business day with instructions and a return address. Please wait for our reply before sending anything back.

Yes, as long as the case is unused and in its original packaging. Contact us within 30 days of delivery and tell us which model you need. The replacement ships as a new order, so allow 2–4 weeks. Return postage is yours to cover, since the model was picked at checkout.

You do if you've changed your mind or ordered the wrong model. We do if the case arrived damaged, faulty, wrong, or isn't as described.

We inspect returns within 2 business days of receiving them, then issue approved refunds within 5 business days to your original payment method. Your bank usually takes a further 3–10 days to post it.

Not on change-of-mind returns or wrong-model orders. Yes, in full, if the case was faulty, damaged, wrong, or not as described.

Send us a photo and your order number within 7 days of delivery. We'll replace it or refund you in full. You won't need to send a damaged case back, and you won't pay any postage. If we sent the wrong design or model, we'll dispatch the correct one straight away.

All methods shown at checkout and in our footer, including major credit and debit cards.

Yes. Our store runs on Shopify, certified to PCI DSS Level 1, and all traffic is encrypted. We never see or store your full card details.

All prices are in US dollars. Where sales tax applies in your state, it's calculated and shown at checkout before you pay — no charges are added afterwards.

No, you can check out as a guest. An account just makes it easier to track orders and reorder.

Flexx Cases is a trading name of Solution Express Media LLC, a limited liability company registered in the State of New Mexico, based in Albuquerque.

No. Flexx Cases is an independent brand. We name iPhone and Galaxy models only so you know which device each case fits. iPhone is a trademark of Apple Inc., and Galaxy is a trademark of Samsung Electronics Co., Ltd.

Email contact@flexxcases.com, call +1 719-512- 4709, or use the form on our Contact page. We're open Monday to Friday, 9:00 AM – 6:00 PM Mountain Time, and reply within 1 business day.